Last updated: 1 August 2025

This Privacy Policy explains how FRAMEFRONIC AUDIO LTD (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or interact with our website, https://creators-library.com/ (the “Website”).

We are registered in England and Wales under company number 16519059, with our registered office at Office 8149, 321-323 High Road, Chadwell Heath, Essex, United Kingdom, RM6 6AX.

1. Information We Collect

We collect only the information necessary to provide our digital services and operate the Website effectively. This includes your name and email address when you register an account or contact us, your order history, and technical data such as IP address and browser type. We do not collect or store payment information; all transactions are processed through secure third-party payment processors, and their respective privacy policies apply.

2. Use of Data

Your personal data is used to manage user accounts, deliver purchased content, provide customer support, send essential service-related communications, and improve the performance and security of our platform. We do not use your data for profiling, automated decision-making, or unsolicited marketing unless you have explicitly consented to receive such communications.

3. Legal Basis for Processing

We process your data only when we have a lawful basis to do so, including your consent, performance of a contract (such as fulfilling your order), compliance with legal obligations, or our legitimate interest in maintaining platform security and customer support.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information. These include encryption, controlled access, secure data storage, regular audits, and staff training. While we strive to protect your data, no online transmission is ever completely secure, and we cannot guarantee absolute protection.

5. International Data Transfers

In some cases, your data may be transferred outside the European Economic Area (EEA). When such transfers occur, we ensure that they comply with relevant data protection laws through safeguards such as Standard Contractual Clauses or legally recognized mechanisms to guarantee your rights are respected.

6. Your Rights

As a user, you have the right to access, correct, delete, or restrict the processing of your personal data. You may also object to certain uses of your data, withdraw consent where previously given, and request data portability. If you believe your data has been mishandled, you have the right to file a complaint with the UK Information Commissioner’s Office (ICO).

7. Third-Party Processors and PSD2 Compliance

Although we do not collect payment data, our partners comply with the Payment Services Directive 2 (PSD2) and Strong Customer Authentication (SCA) requirements. This ensures that financial transactions are verified through secure methods involving at least two forms of customer identification.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once data is no longer required, it is securely deleted or anonymized.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Website after such changes implies acceptance of the revised policy.

10. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising in relation to this policy shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

11. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Email: [email protected]  
Address: FRAMEFRONIC AUDIO LTD, Office 8149, 321-323 High Road, Chadwell Heath, Essex, United Kingdom, RM6 6AX.